In response to Charles Wolfe Jr yesterday – how did you guess? Yes,I do work at Wally World. I actually do like my job, but I’m not so thrilled with our managers. They make us be cross trained so we can mix paint, cut keys,make out fishing and hunting licenses, dip fish and cut fabric while they don’t all know how to do all those things themselves. Once, we had nobody in the jewelry department and nobody in the surrounding areas who knew how to take links out of a watch band. This customer had just bought this watch from us. The irate customer demanded to speak to a manager (he was right to be so irate). I had an awful time convincing a manager to see the customer. The manager wanted me to handle the situation. I don’t even work anyplace close to the jewelry department. I finally managed to get this inept manager out to the sales floor (I didn’t quite have to go so far as to punch him and drag him out, but it was getting close to that). And all the manager did was tell the customer that someone would be coming in to the jewelry department in just an hour and suggested he wait. NOT a proper response! But it’s very indicative to how most managers are in my store. It’s the people like me – the peons who keep the store running while managers sit back in their office talking and laughing and ignoring our needs.