If the fans conclude that the writing team will never resolve its plots, then they will probably stop following the work.
It’s said that no one ever went broke underestimating the taste of the viewing public, but sometimes a show comes along that promises stories so complex and subtle that they’ll make War and Peace look like “Frog and Toad Are Friends”. If it’s done right, then this is catnip to a certain sector of the viewing public, who will often give such a show a surprisingly long time to set up its plot arcs before getting antsy for a resolution. The catch for the creator is that, the longer an arc runs and the more complicated it gets, the more awesome its payoff must be for it to feel satisfying to the fans. It’s much easier for a writer to keep kicking the can — piling mysteries on top of mysteries — rather than finish storylines.
https://tvtropes.org/pmwiki/pmwiki.php/Main/TheChrisCarterEffect
If the fans conclude that the writing team will never resolve its plots, then they will probably stop following the work.
It’s said that no one ever went broke underestimating the taste of the viewing public, but sometimes a show comes along that promises stories so complex and subtle that they’ll make War and Peace look like “Frog and Toad Are Friends”. If it’s done right, then this is catnip to a certain sector of the viewing public, who will often give such a show a surprisingly long time to set up its plot arcs before getting antsy for a resolution. The catch for the creator is that, the longer an arc runs and the more complicated it gets, the more awesome its payoff must be for it to feel satisfying to the fans. It’s much easier for a writer to keep kicking the can — piling mysteries on top of mysteries — rather than finish storylines.